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ECC Ireland and the Law Society hosts joint seminar on alternative dispute resolution. Dublin, 29th October 2015 - The European Consumer Centre in Ireland and the Law Society of Ireland have today hosted a joint seminar on alternative dispute resolution and online dispute resolution. Pictured at the event were (l-r): Isolde Goggin, Chairperson of the Competition and Comsumer Protection Commission; James Kinch, Chair, Law SocietyAlternative Dispute resolution Committee; Brian Hutchinson, UCD; Professor Christopher Hodges, University of Oxford; Lars Arent, Director of the European Consumer Centre (ECC) Denmark; Ann Neville, Director of the European Consumer Centre (ECC) Ireland; Juan Bugeo And Rachael Hassion. The event, which was held at the Law Society buildings in Blackhall Place, was opened by Isolde Goggin, Chairperson of the Competition and Consumer Protection Commission. Ms Goggin highlighted the benefits of effective and transparent dispute resolution mechanisms for consumers and businesses across Europe, saying, “This new regime affords businesses the opportunity to offer their customers access to independently assessed and monitored alternative and on-line dispute resolution services. Effective schemes have clear benefits, for consumers and businesses, in terms of the time and cost of settling disputes but also in building trust and confidence in traditional and online markets. The Commission’s new role as the competent authority for assessing dispute resolution entities in Ireland and monitoring their activities ties in well with our overall mission to make markets work better for consumers and businesses.” The keynote speech at the seminar was delivered by Professor Christopher Hodges of Oxford University, a noted international expert in ADR. Brian Hutchinson of University College Dublin, and Lars Arent of the Danish Competition and Consumer Authority also gave informative presentations. The seminar was chaired by James Kinch of the Law Society’s Committee on ADR. For further information on today’s seminar, please contact Ann Neville, Director of ECC Ireland, on (01) 8797 646 or by e-mail at aneville@eccireland.ie. Pictures of the seminar are available from Lensmen (tel. 01 819 7738). ECC Ireland can also be found on Twitter @eccireland. **ENDS** Notes to Editor: ECC Ireland is part of the European Consumer Centres Network (ECC-Net), which covers 30 countries (all EU countries plus Norway and Iceland), and offers a free and confidential information and advice service to the public on their rights as consumers, assisting consumers with cross-border disputes. ECC Ireland is co-financed by the European Commission and the Competition

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